Frequently Asked Questions
Everything you need to know about our vegan and climate-compensated hair care.
Are all Maria Nila products vegan and cruelty-free?
Yes, all our products are 100% vegan and animal-friendly. We are proud to be certified by PETA, Leaping Bunny, and the Vegan Society.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $50, otherwise a flat rate of $5.95 applies.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Are your products safe for color-treated hair?
Absolutely. All Maria Nila products include our Colour Guard Complex, which protects hair from UV radiation and ensures long-lasting, vibrant color.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Klarna for flexible 'buy now, pay later' options.
Is your packaging sustainable?
Yes, we are committed to sustainability. Our packaging is CO2 compensated and we work with organizations like Plan Vivo to offset our carbon footprint.